Privacy Policy

Last Updated: March 28, 2026

1. Information We Collect

Our primary identification method is your **Nepali (+977) mobile number**. We collect your phone number, delivery address, and order history to provide a seamless grocery experience. We do not store full credit card details on our local servers.

2. How We Use Data

Your data is used solely to facilitate your orders. We use your phone number for OTP (One-Time Password) verification and to communicate delivery statuses. We may also use it for occasional promotional messages about "App-Only Deals."

3. Local Storage & Cookies

FreshHarvest utilizes `localStorage` on your device to keep your **Shopping Basket** and **Wishlist** persistent. This ensures your items are saved even if you refresh the page or close your browser.

4. Security Measures

We implement strict authentication protocols via Nepali telecom carriers. Your mobile number acts as your secure identifier. Access to customer data is limited only to authorized personnel in our Kathmandu logistics center.

5. Your Rights

You have the right to request a copy of your personal data or ask for the deletion of your account. Contact us at **support@freshharvest.com.np** for any privacy-related inquiries.